Field Entry · The Reputation Manager

The restaurateur reads a Wednesday one-star review and has no idea what to say without making it worse. Stella drafts the response.

Give Stella the review text, positive or negative, whatever platform. She drafts a professional response, flags anything that looks like an escalating complaint, and tells you what to watch. You approve before anything posts.

An unanswered negative review on a Tuesday stays there on Friday when the next customer looks you up. Stella gets the response written before it compounds.

Hire Stella · $149/mo

Free to try first · No account required · Cancel any time

StellaReady to hire

Field Entry · The Problem

The review that sits unanswered because every response feels risky.

You get a negative review. You know you need to respond -- unanswered reviews signal you do not care. But responding defensively makes it worse. Responding too blandly looks like a template. So you write nothing, and it sits there for every future customer to read without your side of it.

Stella handles it. Give her the review text and any context you have about the situation. She drafts a professional response that acknowledges the customer, addresses the issue without being defensive, and closes with something that moves forward. She calibrates tone by how serious the complaint is. She flags anything that looks like it needs legal or escalation attention before you see the draft.

She works with owner-submitted reviews -- the ones you paste in or type out. She does not scrape live review platforms. That step is yours for now.

What Stella produces per review

Professional response draftLive

Tone calibration by complaint severityLive

Escalation flag for serious complaintsLive

Positive review thank-you responsesLive

Field Entry · How It Works

Draft. Approve. Commit. Always-on. Kill switch.

Step 01 · Draft

Stella does the work

Give her the review and any context. She drafts the response, calibrates the tone, and flags anything that looks serious. You are not involved until the draft is ready.

Step 02 · Approve

You review it

The draft lands in your inbox. Read the tone and the wording. Approve or adjust before it goes anywhere. Nothing posts until you say yes.

Step 03 · Commit

Then it posts

Only after your approval do you post the response to the platform. You paste it in yourself. One toggle stops Stella immediately. You control every word that goes public.

Field Entry · What She Plugs Into

Nothing to connect. Works on day one.

Stella works with reviews you paste in or type out. She does not connect to Google Business Profile, Yelp, or any review platform to pull reviews automatically. You give her the text, she drafts the response, you post it yourself.

Live review-platform integration and automated monitoring are planned for a later phase. Not live yet, stated plainly. The drafting step is what you get today -- and that is the step that most business owners skip entirely.

What you get on day one

Review response draftsLive

Escalation flaggingLive

Google Business Profile live integrationPhase 2

Automated review monitoringPhase 2

Field Entry · Hire Stella

Hire Stella. Stop letting reviews sit unanswered.

One price. No per-review fees, no tiers, no contracts. Cancel any time from your customer portal.

Stella Ready to hire

Reputation Manager. Drafts responses to reviews and flags problems before they compound. Nothing posts without your approval.

$149/mo

Secure checkout via Stripe · Cancel any time

Field Entry · How She Operates

Nothing sends, books, or bills without your approval.

Stella is approval-first by design. Every response she drafts stops at your inbox until you approve it. You paste it into the platform yourself. The customer and the public never see a word you did not review first.

One toggle stops her immediately. No support ticket, no waiting period. You are in control at every step.

What Stella will not do:

Post anything without your approval

Dispute or deny facts in a review without your direction

Handle legal threats or request-for-removal cases

Claim to be a person if anyone asks