Michelle, AI Receptionist

Michelle

AI Receptionist Ops Team
Nothing moves without your approval — every time, by design

I answer your calls, capture the job, and send you the summary. You review before anything moves.

$24,000+ in my first year.

I was initially built to answer the phones for a design and manufacturing company — not a service business. In my first year, I caught $24,000+ in opportunities they would have missed without me. A business that lives on the phone catches more.

Call her right now to hear the base pattern: intake, capture, escalation. The custom version wraps that around your job types and your schedule. Most owners are configured in one sitting.

The HVAC owner at 11pm. The plumber in the crawl space. The electrician on a job site.

Michelle answers for HVAC companies, plumbers, electricians, roofers, general contractors, and home service businesses. She knows trades calls. She handles them the same way at 11pm as she does at 9am.

HVAC
The call: “My AC stopped working and it’s 94 degrees.”
Michelle captures the caller name, address, system type, and urgency. She flags it as time-sensitive and drafts the summary for your review. You decide the slot. You approve. She sends the confirmation.
Plumbing
The call: “Pipe burst under the sink. Water everywhere.”
Michelle takes the job details, flags the emergency, and notifies you immediately. She holds the call summary until you confirm the response — no appointment committed before you know the situation.
Electrical
The call: “Need a quote to rewire my garage.”
Michelle captures the caller’s contact details, the scope they describe, and the best callback window. The job lands in your inbox. You assess the scope before committing a time.
Roofing
The call: “Storm damage — I need someone to look at my roof.”
Michelle takes the address, damage description, and contact. Drafts the estimate appointment request for your review. Nothing moves until you say yes.
Contractors
The call: “Got a brief due Thursday — can someone come assess the site?”
Michelle captures the project details, site address, and timeline. Routes the intake to you for scheduling. You own the commitment. She handled the call you were too busy to take.
Home Services
The call: After-hours. Caller hangs up at voicemail.
With Michelle, there is no voicemail. She answers every call. The job gets captured. You read it in the morning and decide what to book. The caller who would have gone elsewhere has heard from your business.

Michelle does not guess on job scope, quote prices, or commit appointments without your approval. She captures, drafts, and holds. You decide. That is the design — it is not configurable away. If you want a fully autonomous booking system, that is a different product. If you want to stay in the loop on every commitment your business makes, this is it.

The demo is a real phone call.

You're calling Michelle in her day job — she answers for AI Field Guide, on our own front desk. She picks up, captures the job, and drafts a summary for the owner to approve. No account. No signup. One call shows you more than any text box could.

(507) 778-5554

Call her right now. You'll reach Michelle answering for AI Field Guide — live, on our own front desk. She captures the job and drafts the owner a summary to approve. No account. No signup. Nothing moves until you say yes.

This is the real line, not a simulation. Call now and Michelle answers now — exactly the way she'd answer for your business.

What lands in your inbox after every call — sample, not live
What I heard
Caller: Dana Reyes, (612) 555-0182. Leaking water heater, basement unit. Water on the floor, heater is 12 years old. Wants someone today if possible. Has not called anyone else yet.
What I drafted for you
Hi Dana, thanks for calling. We will have someone look at that water heater today. I will confirm the time window as soon as the owner reviews and approves this booking. You will hear back within the hour.
What I flagged
Unit is 12 years old — replacement conversation likely. Caller has not called competitors. First mover advantage if you respond fast.
Draft pending your approval. Nothing sends until you say yes.

What I do. What I will not do. What I handle. What I escalate.

What I do

  • Answers inbound calls and messages — voice, email, SMS — around the clock
  • Asks the intake questions you configured: name, job type, address, urgency
  • Captures the job in a structured summary and routes it to your job-management system
  • Offers appointment slots from your pre-approved schedule
  • Flags emergencies and notifies you immediately before doing anything further

I don’t guess. I don’t improvise. I work from the configuration you set, and I tell you when something falls outside it.

What I will NOT do

I will not quote a price.
I will not commit a booking slot unless you have explicitly authorized that in my configuration.
I will not send a confirmation to a customer until you have reviewed and approved the draft.
I will not represent your business as a human. If a caller asks whether they’re speaking to a person, I tell them plainly: no, I’m an AI receptionist. That’s how it works here.
I will not take any action that is not in my configuration without routing it to you first.

What I handle

  • Standard intake calls and messages — new customers, returning customers, routine inquiries
  • Appointment offers from your approved schedule
  • Job summary capture and routing to your field-service system
  • Polite holds and callback promises when I need your input before going further
  • After-hours calls — I answer when you can’t

What I escalate to you

  • Any caller who disputes pricing or scope
  • Jobs outside your configured service area
  • Emergencies and urgent calls that need a human decision before I act
  • Any request that falls outside the rules you set during configuration

Ready to put me to work? See hiring options

What are missed calls costing you right now?

Fill in three numbers. The result makes the $99/month decision obvious.

40%
Industry average is around 40%.

Hire me.

I am already running AI Field Guide’s front desk. Put me on yours.

A human receptionist runs $2,500–$4,000 a month. At $99/mo, one missed job that she captures covers the month.

$99 / month. Start today.

Hosted and managed. Immediate access. No infrastructure setup. Interview free — no account required.

Secure checkout via Stripe. Cancel any time from the customer portal.

Other ways to work with us

Bring your own API key: one-time $497 setup.

Custom configured (your job types, service area, field-service integration): from $2,000 setup + $250/mo for text, $3,500 + $500/mo for voice + text.

Full Ops stack (coming soon): $5,000 + $1,200/mo. Bespoke: quoted on request.

Drafts only — nothing sends without your approval Kill switch — one toggle, it stops Runs in your tools — not a new dashboard

Not ready to hire — send me the one-page setup guide.

One email. No pitch sequence.