Privacy Policy

1. Who We Are

Website: https://www.ai-field-guide.com
Brand: AI Field Guide (author pen name: Mark Reeves)
Operated by: AI Field Guide, operated as a sole proprietorship
Contact: hello@ai-field-guide.com

Mark Reeves is a pen name. The brand and guides are created by a real person operating under this name. We are an AI-assisted business. Some guides include AI-generated or AI-assisted content; where relevant, this is disclosed in the guide itself.

2. What Information We Collect

2.1 Email Address (Newsletter and Guide Signup)

When you sign up for our free guide or newsletter, we ask for:

• Email address (required)
• Role or profession (optional) -- for example, "marketer," "solopreneur," "clinician"

We collect this to send you the free guide you requested, deliver a welcome email series, send transactional emails (purchase confirmations, download links), and understand which audience segments are interested in which topics (aggregated, not individual tracking).

2.2 Payment Information

When you purchase a guide or bundle, payment is processed by Stripe. We do not store card numbers or full payment details. After a successful purchase, we receive and store your email address, transaction ID, product SKU, purchase date, and amount paid.

Stripe's Privacy Policy: stripe.com/privacy

2.3 Analytics and Session Recording

We use third-party analytics tools to understand how visitors use the site and to improve the experience.

Google Analytics 4 (GA4) collects visitor interactions, pages viewed, device type and browser, general location (country/city, not precise), and referral source. GA4 property ID: G-0VEQTSLYF3.

Microsoft Clarity captures session recordings, heatmaps, and user behavior analytics to identify friction and broken flows.

Both tools use cookies to track sessions. You can opt out via your browser settings or the mechanisms described in Section 6.

2.4 Voluntary Information

Any information you send via email to hello@ai-field-guide.com or via support requests is collected solely to respond to your inquiry and improve the service.

3. How We Use Your Information

Data	Use	Legal Basis
Email address	Send free guide, welcome sequence, product updates, promotional emails	Consent (you signed up)
Role	Segment welcome sequence and content recommendations	Consent
Payment data (via Stripe)	Process purchase, deliver digital product, issue receipts	Contract performance; legal obligation (tax/accounting)
Analytics data (GA4, Clarity)	Improve site performance, identify friction, measure marketing effectiveness	Legitimate interest (improving the service)
Cookie data	Enable analytics and session tracking	Consent

We do not sell your personal data to third parties. We do not share your email with partners for their own marketing. We do not use your data for purposes beyond those listed above without your consent.

4. Service Providers and Third-Party Processors

We use the following services to deliver our product. They process your data on our behalf:

Service	Data Processed	Privacy Policy
MailerLite	Email address, role, signup source, engagement data	mailerlite.com/privacy-policy
MailerSend	Email address (transactional and welcome emails)	mailersend.com/privacy
Stripe	Payment info, billing address, transaction history	stripe.com/privacy
Google Analytics 4	Pages visited, user interactions, device/browser, location	policies.google.com/privacy
Microsoft Clarity	Session recordings, heatmap data, interaction logs	privacy.microsoft.com
Vercel	Website hosting and server logs	vercel.com/legal/privacy-policy

5. Data Retention

Data Type	Retention Period	Reason
Email address (newsletter)	Until you unsubscribe	Active communication
Email address (purchasers)	7 years	Tax/accounting records, refund disputes
Session data (GA4, Clarity)	14 months (GA4 default)	Analytics insights
Cookies	2 years (GA4 default)	Session tracking, analytics
Payment transaction logs	7 years	Tax, legal, fraud prevention

You can request deletion of your email address at any time by unsubscribing (one-click link in every email) or emailing hello@ai-field-guide.com.

6. Your Rights and How to Exercise Them

Depending on your location, you have certain rights over your personal data.

6.1 Right to Access

You can request a copy of the personal data we hold about you. Email hello@ai-field-guide.com with the subject line "Data Access Request." We will respond within 30 days.

6.2 Right to Correction

If your data is inaccurate or incomplete, you can request a correction. Email hello@ai-field-guide.com with the subject line "Data Correction Request."

6.3 Right to Deletion

You can request that we delete your personal data, except where we are required to keep it for legal or accounting purposes. Email hello@ai-field-guide.com with the subject line "Data Deletion Request." We will comply within 30 days, except for records required by law.

6.4 Right to Unsubscribe

Every marketing email includes a one-click unsubscribe link. Click it to stop receiving newsletters and promotional emails immediately. Transactional emails (receipts, download links) will continue if you have an active purchase. You can also email hello@ai-field-guide.com with "Unsubscribe" and we will process it within 24 hours.

6.5 Right to Data Portability

You can request your data in a machine-readable format (such as CSV). Email hello@ai-field-guide.com with the subject line "Data Portability Request."

6.6 Right to Opt Out of Analytics

Google Analytics: Use the Google Analytics Opt-Out Browser Add-on.
Microsoft Clarity: Opt out via your browser's Do Not Track (DNT) setting, or email hello@ai-field-guide.com.

6.7 Right to Lodge a Complaint

If you believe we are not handling your data fairly, you may contact your local data protection authority:

• UK: Information Commissioner's Office (ICO): ico.org.uk
• EU: Your national data protection authority
• California (USA): California Attorney General: oag.ca.gov
• Canada: Office of the Privacy Commissioner: priv.gc.ca
• Australia: Office of the Australian Information Commissioner: oaic.gov.au

7. Security

We use industry-standard security measures to protect your data: HTTPS encryption on all pages, Stripe's PCI-DSS Level 1 compliance for payment processing, and limited internal access to customer data. No system is 100% secure. If you believe your data has been compromised, contact us immediately at hello@ai-field-guide.com.

8. International Data Transfers

If you are located in the EU, UK, Canada, or Australia and your data is processed by US-based services (Stripe, Google, Vercel, Microsoft), it crosses borders. These services comply with standard contractual clauses and adequacy decisions to protect your data at the same level as in your home country.

9. Children's Privacy

Our website and guides are intended for adults (18 and older). We do not knowingly collect personal data from children. If a child has shared data with us, contact hello@ai-field-guide.com and we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the site constitutes acceptance of the revised policy.

11. Contact Us

For any privacy-related questions:

Email: hello@ai-field-guide.com
Website: https://www.ai-field-guide.com
Mailing address: AI Field Guide, 7506 Holley Circle, Panama City Beach, FL 32408